RETURN POLICY
- ALL SALE ITEMS AND ACCESSORIES ARE FINAL SALE AND INELIGIBLE FOR RETURN, NO EXCEPTIONS.
- WE DO NOT OFFER MONEY BACK REFUNDS ON RETURNED ITEMS. ONLINE CREDITS ARE ISSUED TO THE EMAIL USED AT CHECKOUT. ORIGINAL SHIPPING FEES ARE NON-REFUNDABLE.
- THE ITEM(S) YOU WISH TO RETURN MUST BE RECEIVED BACK IN OUR WAREHOUSE WITHIN 14 DAYS FROM THE DAY YOUR ORDER WAS DELIVERED FOR ONLINE CREDIT TO BE ISSUED. ANY RETURN RECEIVED AFTER THE 14-DAY PERIOD WILL BE RETURNED TO SENDER.
- ITEMS THAT ARE BEING RETURNED MUST BE IN ORIGINAL CONDITION. WE WILL MAKE SURE YOUR ITEMS ARE RETURNED BRAND NEW, UNUSED AND WITH ALL MONUIT TAGS STILL ATTACHED. WE RESERVE THE RIGHT TO DENY AN ONLINE CREDIT IF THE ITEM(S) RETURNED ARE NOT IN ORIGINAL CONDITION OR DO NOT MEET OUR QUALITY STANDARDS. IF WE DENY A RETURN, THE MERCHANDISE WILL BE SHIPPED BACK TO YOU.
- UPON ARRIVAL BACK TO OUR WAREHOUSE, PLEASE ALLOW UP TO 5 BUSINESS DAYS FOR OUR RETURN DEPARTMENT TO PROCESS YOUR RETURN.
- MONUIT IS NOT RESPONSIBLE FOR ANY PACKAGES LOST, STOLEN, OR DAMAGED IN TRANSIT BACK TO OUR WAREHOUSE.
CANCELLATIONS
- ONCE AN ORDER IS PLACED, WE ARE UNABLE TO ALTER OR CANCEL ANY ORDERS. WE HOPE TO HAVE A CANCELLATION WINDOW ONE DAY IN THE FUTURE.
TO INITIATE A RETURN
- PLEASE MAKE SURE YOUR ORDER MEETS OUR RETURN CRITERIA AND IS NOT A FINAL SALE ITEM BEFORE YOU COMPLETE YOUR RETURN.
- INSIDE OF THE PACKAGE YOU ARE RETURNING, PLEASE INCLUDE YOUR NAME, ALONG WITH YOUR ORDER NUMBER AND THE EMAIL USED AT CHECKOUT. YOU CAN ALSO INCLUDE YOUR ORIGINAL PACKING SLIP.
- PLEASE USE THE COURIER OF YOUR CHOICE TO RETURN YOUR ITEM(S). MONUIT IS NOT RESPONSIBLE FOR PROVIDING A RETURN SHIPPING LABEL AND RETURN SHIPPING COSTS ARE THE CUSTOMER'S RESPONSIBILITY.
OUR RETURN ADDRESS:
MONUIT
ATTN: RETURNS
10380 WEST STATE ROAD 84
UNIT 12
DAVIE, FL 33324